Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Areas
We provide shipping services to most countries and regions worldwide.
Some remote areas or special regions may require additional shipping fees or be unavailable for delivery.
3. Shipping Time
- Standard Shipping: 7–20 business days
- Expedited Shipping: 3–7 business days (if available)
Delivery time starts counting after the order is shipped, not after payment.
Actual delivery time may be affected by customs, flight delays, local postal efficiency, and holidays.
4. Shipping Fees
Shipping costs are calculated based on:
- Destination country/region
- Weight and size of the package
- Shipping method chosen
The exact shipping fee will be displayed at checkout before payment.
5. Order Tracking
Once your order is shipped, we will send a shipping notification email with a tracking number.
You can check the latest logistics information through the corresponding logistics website.
6. Customs & Import Duties
International orders may be subject to import duties, taxes, or customs fees charged by the destination country.
All such charges are the responsibility of the buyer.
We are not responsible for delays caused by customs inspection.
7. Undeliverable & Lost Packages
- If the package is returned due to incorrect address, recipient rejection, or non-pickup, the buyer may be responsible for the return shipping cost.
- If the package is confirmed lost during delivery, we will resend the item or issue a full refund after verification.
8. Contact Information
Shenzhen Yajiage Technology Co., Ltd.
Email: nicfitpieces@gmail.com
Address: Room 403, Tianxuan Building, Xinggang Tongchuanghui, No.6099 Bao'an Avenue, Xinhe Community, Fuhai Street, Bao'an District, Shenzhen